Shipping Policy

Shipping Policy

Peace of mind…  As Your order is always shipped to you with full insurance.

Please check for any damage or tampering of your FEDEX or UPS package before receiving or signing for receipt.

Order Processing and Arrival

  • If you place your order before the cutoff time (4:00pm PST) on a regular business day (Monday through Friday), your order will begin processing that day.
  • If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
  • Most items are readily available for delivery. However, some items may be on a back order or require special handling.

Yes, CRAIG SHELLY FINE JEWELRY & WATCHES will gladly ship to an alternate address provided. However, as for security and to protect our customers against fraud, we shall confirm that the alternate address matches with your credit card or financing company on their file. We request that you may provide this information by calling your credit card or bank and provide them with your alternate shipping address.

All loose diamonds and rings we set will be delivered via FedEx Priority Overnight®. Read how to protect your jewelry against loss, theft, or damage with insurance coverage of jewelry and loose diamonds.

 

Fedex or UPS Shipping

Shipping Options

Under $10,000 Fed Ex or UPS Ground
$10,000 and Above FedEx or UPS 2nd day Delivery
All Loose Diamonds & Custom Design Your Ring FedEx or UPS Standard Overnight
APO / FPO Shipments Fed EX or UPS Ground

Ship Me Faster

CRAIG SHELLY FINE JEWELRY & WATCHES is proud to offer FREE shipping on every order. If you want your order faster….simply click on “Ship Me Faster” and use one of the methods specified in the chart above. Please note that APO / FPO Shipments are not eligible for shipping upgrades.

  • FedEx or UPS Standard Overnight Shipping: Any order over $500 comes with a Free Ground delivery. However, you may upgrade to a faster shipping method of Standard Overnight at checkout for $20.00.
  • FedEx or UPS Priority Overnight® Shipping or Saturday Delivery: May not be available in some areas. Want a Priority overnight or a Saturday delivery… you got it!! Simply upgrade to this shipping method at checkout for $45.00 

CRAIG SHELLY FINE JEWELRY & WATCHES will ship only to a street address, not a P.O. Box address.

If your delivery is over $1000 a signature for delivery will be required by FedEx® or UPS.

 

 

Craig Shelly